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IndiGo Chairman Apologises for Recent Operational Disruptions Says Operations Now Stable
IndiGo’s chairman has issued a public apology after the airline faced severe operational disruptions over the past week, affecting thousands of passengers. He acknowledged the inconvenience caused and confirmed that flight operations have now stabilised with over 1,900 daily flights.
By Finblage Editorial Desk
9:15 pm
10 December 2025
IndiGo’s chairman has expressed deep regret over the serious operational disruptions the airline faced over the past week, which impacted thousands of passengers across the country. In a statement, he acknowledged that many travellers were personally affected, missing important family events, business meetings, and even medical appointments due to the widespread delays and cancellations.
The chairman admitted that the airline failed to meet customer expectations during this period and said he understands the distress caused to passengers. He emphasised that the airline’s immediate priority during the crisis was to stabilise operations and provide support to affected travellers.
He further stated that IndiGo’s operational situation has now стабilised, with the airline currently operating more than 1,900 flights daily. The airline is focusing on ensuring schedule reliability and restoring passenger confidence after the disruption.
The statement reflects IndiGo’s effort to reassure customers and stakeholders that the worst of the operational challenges are now behind it.
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